Privacy Policy

This policy explains what information Bergen Epoxy Co. ("we," "us," "our") collects when you use our website or request a quote, how we use it, and the choices you have. We keep this simple because our use of your information is simple: we collect what we need to give you a floor coating quote and follow up — nothing more.

What we collect

When you fill out our quote request form, we ask for:

• Your name — so we know who we're talking to.
• Your phone number — our primary way to reach you about your quote.
• Your email address (optional) — if you'd rather we reach you that way.
• Your town — so we can confirm you're in our Bergen County service area and price the job correctly.
• Your message — any details you share about the floor (size, condition, the finish you want).

You're never required to give us more than that, and you can call us at (201) 555-0142 instead of using the form if you'd prefer not to submit anything online.

How we use it

We use the information you submit for one purpose: to respond to your quote request and discuss your project. That means contacting you about your floor, preparing a written estimate, scheduling a site visit, and answering your questions. We do not use your contact details for unrelated marketing, and we do not add you to any newsletter or mailing list without your say-so.

We do not sell your information

We never sell, rent, or trade your personal information to third parties. The details you give us stay with our crew and the tools we use to run the business (for example, the email and scheduling software we use to manage quotes). We only share information if we're legally required to.

Analytics & cookies

Our website uses Google Analytics (GA4) to understand how visitors use the site — which pages they read, roughly where they're located, and how they found us. GA4 sets cookies and collects aggregated, mostly anonymous usage data; it helps us improve the site, not identify you personally. You can block or delete these cookies in your browser settings, or use a browser extension to opt out of Google Analytics, and the site will still work normally.

Data retention

We keep quote requests and project records only as long as we need them to serve you and keep reasonable business records. If you'd like us to delete your information, just ask — see below.

Your choices

You can ask us at any time to show you what information we hold about you, correct it, or delete it. You can also tell us to stop contacting you and we will. To make any of these requests, email us at quotes@epoxyflooringbergen.com.

Children's privacy

Our services are for homeowners and businesses. This site isn't directed at children, and we don't knowingly collect information from anyone under 16.

Changes to this policy

If we update how we handle your information, we'll revise this page and change the "last updated" date at the top. Material changes will be reflected here before they take effect.

Contact us

Questions about your privacy or this policy? Reach Bergen Epoxy Co. at quotes@epoxyflooringbergen.com or call (201) 555-0142 — Mon–Sat 7:00am–7:00pm. We serve Bergen County, New Jersey.